PRIVACY POLICY OF THE WEBSITE AND APPLICATIONS

By using the present Website, Applications (if applicable) and/or by communicating electronically with PLAZA SUITE HOTEL, S.A.U. through its website www.plazandorra.com, the personal data requested from the User is collected and processed. The data provided by the User will be incorporated into an automated personal data file, owned by PLAZA SUITE HOTEL, S.A.U., which will be processed with the purpose of providing the information or services requested by the User. The User authorizes the automated processing of the personal data provided, necessary for the provision of the agreed services, which are governed by this privacy policy.

The personal information collected from registered clients is stored in a database owned by PLAZA SUITE HOTEL, S.A.U., which implements technical, organizational, and security measures that guarantee the confidentiality and integrity of the information, in accordance with the provisions of Law LQPD 29/2021, of October 28, on the protection of personal data, Decree RLQPD 391/2022, of September 28, as well as the Regulation on Personal Data Protection RGPD EU 2016/679.

PLAZA SUITE HOTEL, S.A.U., through its website, will use the data provided by the User internally to inform the User about products and services that may be of interest.

PLAZA SUITE HOTEL, S.A.U., will not disclose this data to third parties, except when strictly necessary to manage and maintain the relationship with PLAZA SUITE HOTEL, S.A.U., or with the express authorization of the User.

In any case, your data will be treated with a level of protection in accordance with the applicable regulations on Data Protection and will not be subject to automated decisions.

The data controller of the personal data provided by the User when accessing and using the Website and Applications is PLAZA SUITE HOTEL, S.A.U., with its registered office for this purpose at: Ctra. de la Comella, 11 – AD500 – ANDORRA LA VELLA (PRINCIPALITY OF ANDORRA).

The legitimacy for the processing is the legitimate interest of PLAZA SUITE HOTEL, S.A.U. in maintaining the existing relationship with the User and, where appropriate, their consent. Therefore, PLAZA SUITE HOTEL, S.A.U. will collect and maintain your data as long as the relationship is in force and, if applicable, until the User revokes the consent given for the processing of their data. In any case, when personal data is no longer necessary for the purpose for which it was collected and until it is definitively canceled, it will be kept blocked.

Any registered user may, at any time, exercise the right of access, rectification, and, where appropriate, deletion of their personal data provided on the website www.plazandorra.com, as well as other rights protected by the regulations.

This can be done by written communication to our DPO – Berta Faura at the registered office of PLAZA SUITE HOTEL, S.A.U.; Ctra. de la Comella, 11 – AD500 – ANDORRA LA VELLA (PRINCIPALITY OF ANDORRA).

This communication can also be made by sending an email to the address of our DPO – Berta Faura: dpd@plazandorra.com.

The User undertakes to notify any change or modification of the personal data provided. Any loss or damage caused to the Website or its agents, to PLAZA SUITE HOTEL, S.A.U., or to any third party by communicating incorrect, inaccurate, or incomplete information will be the sole and exclusive responsibility of the User.

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The intellectual and industrial property rights derived from all the texts, images, graphics, as well as the source codes, design, media, and presentation forms of its pages belong, either by themselves or as assignees, to PLAZA SUITE HOTEL, S.A.U.

Therefore, the user acknowledges that the reproduction, repetition, distribution, dissemination, commercialization, transformation, and, in general, any other form of exploitation, by any means, of all or part of the contents of this website constitutes an infringement of the intellectual and/or industrial property rights of the website owner or the owner of said content.

In the event that PLAZA SUITE HOTEL, S.A.U. makes reference to links to advertising or third-party websites, PLAZA SUITE HOTEL, S.A.U. is not obliged to control, approve, or assume as its own the services, content, data, articles, products, and any type of material existing on the third-party website or websites, therefore PLAZA SUITE HOTEL, S.A.U. will not, under any circumstances, be responsible for the legality of third-party content, with the exclusive responsibility of the third party, by way of example and not limited to, compliance with the legality, morals, and public order of the content, as well as that they do not violate the rights of third parties.

The presence of a link does not imply a relationship between PLAZA SUITE HOTEL, S.A.U. and the owner of the website on which it is established. In conclusion, this privacy policy applies solely and exclusively to the PLAZA SUITE HOTEL, S.A.U. website and not to other websites that may be accessed through links, nor to links to other websites contained in PLAZA SUITE HOTEL, S.A.U.

DISCLAIMER

PLAZA SUITE HOTEL, S.A.U, acts with the utmost diligence to ensure that the data and information provided on its website are always up to date; however, it does not guarantee or take responsibility for the accuracy and updating of the contents of the website, reserving the right to modify said contents at any time.

PLAZA SUITE HOTEL, S.A.U. will also not be responsible for the information that may be obtained through links included on the website.

The duration of the provision of the website’s service and services is indefinite.

Notwithstanding the above, PLAZA SUITE HOTEL, S.A.U. reserves the right to interrupt, suspend or terminate the provision of the Website Service or any of the services it includes.

PLAZA SUITE HOTEL, S.A.U. does not provide any guarantee or take responsibility, in any case, for damages of any nature that may arise from:

• The lack of availability, maintenance and effective functioning of the Website and/or its services or contents.

• The lack of usefulness, suitability or validity of the Website and/or its services or contents to meet the specific needs, activities or results or expectations of the users.
• The existence of viruses, malicious or harmful programs in the contents.
• The reception, obtaining, storage, dissemination or transmission, by users, of the contents.
• The unlawful, negligent, fraudulent, contrary to these General Conditions, to good faith, to generally accepted practices or to public order, use of the website, its services or contents by users.
• The lack of legality, quality, reliability, usefulness and availability of services provided by third parties and of the sites available to users on the website.
• Non-compliance by third parties with their obligations or commitments in relation to the services provided to users through the website.

Commercial relationships with customers will be governed by the general conditions that, if applicable, are established directly with PLAZA SUITE HOTEL, S.A.U. in a specific document for this purpose, or by specific agreements that may be reached with customers.

UPDATE

We inform you that this Privacy Policy has been updated in November 2025; however, it is subject to possible changes in accordance with current legislation at all times, with periodic reviews being carried out in order to always keep it up to date.