COOKIES POLICY
During the navigation through our website, we may collect information related to traffic and visit patterns of the pages on our domain. This information is processed using cookies (small amounts of text information that the page sends to the user’s computer or device while visiting).
The purpose of using cookies is to personalize content, ads, and page access in order to improve navigation and functionality conditions.
For more information, you can contact our DPO – Berta Faura, through the email address: dpo@plazandorra.com or, in writing, to their attention at the social address indicated in the Legal Notice.
What are cookies?
A cookie is a small file that is downloaded to your device (whether it is a computer, smartphone, or tablet) when you access a website or use an application, and allows the page owner to store or retrieve information about your navigation.
At PLAZA SUITE HOTEL, S.A.U. we want to provide you with the necessary information about the cookies used on the website, so that you have full decision-making capacity about their use and with respect to the protection of your privacy.
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Types of cookies and which ones we use
In general terms, cookies can be used to enable, personalize, and analyze navigation, improving the quality of the services offered. The cookies used are classified into several categories, although a cookie may be included in more than one category:
- Session cookies: these are temporary cookies that are not stored on your device, but disappear at the end of the browsing session.
- Persistent cookies: are those that allow data to remain on your device and can be processed beyond the end of the session.
- Owner cookies: are those that are sent to your device from the website, although some of them are provided by the Google Analytics tool.
- Third-party cookies: are cookies that are sent to your device from a domain that is not managed by the website itself, but by another entity that processes the data obtained through the cookies.
- Technical cookies: are cookies that allow navigation through the website and the use of its options or services, such as those that enable traffic control and data communication, identify the session, access restricted areas or use security elements during navigation.
- Customization cookies: are those that allow access to the website with some predefined characteristics according to criteria such as language, browser type, or regional configuration from which the service is accessed.
- Analytical cookies: are cookies used for tracking and analyzing user behavior. This type of analytical cookies allows us to measure activity on the website through aggregated or statistical information about browsing habits. If you use this type of analytical cookies, they are provided by the Google Analytics tool. You can get more information about Google Analytics at: https://marketingplatform.google.com/about/analytics/. If you wish to disable them, you can also do so by installing:https://tools.google.com/dlpage/gaoptout?hl=es.
Below are the cookies used on the Website:
| OWN COOKIES | ||||
| NAME | ORIGIN | PURPOSE | STORAGE | TYPE |
| moove_gdpr_popup | https://www.suitesplazahotelandorra.com/ | Configured to display the Cookie Policy | Persistent | First Party |
| qtrans_front_language | https://www.suitesplazahotelandorra.com/ | Configured to manage visitor language | Persistent | First Party |
| BOOKINGVALUES,BOOKING_VALUE,CART_ROOMS_COOKIE_v2,CART_EXTRAS_COOKIE_v2,CART_COOKIE | mirai.com | Depending on the version of the booking engine, these cookies are necessary for its optimal operation. | Persistent | Third Party |
| __cfduid | cloudflare.com | Cookie associated with sites using Cloudflare, used to speed up page loading times | Persistent | Third Party |
| tk_ai | mirai.com | Stores a randomly generated anonymous identification. This is only used within the dashboard area (/wp-admin) and is used for tracking usage, if enabled. Woocommerce. | Session | Third Party |
| mirai_mcc_ha_au | mirai.com | Depending on the version of the Mirai.com booking engine, these cookies are necessary for its optimal operation. | 30 days | Third Party |
| miraiMetasUser and mirai_mcc_ha_au | mirai.com | Cookies associated with Mirai.com Metas integrations for the execution of gtag and confirmation scripts | 30 days | Third Party |
| MIRAI:SERVICE:HOTEL:GET:currencies:static: | mirai.com | Local Storage to set the list of countries and their corresponding language in the Mirai.com booking engine | Session | Third Party |
| MIRAI:SERVICE:FEATURE:https://static.mirai.com/features/specs | mirai.com | Local Storage to set the list of functionalities of the Mirai.com booking engine | Session | Third Party |
| MIRAI:SERVICE:PRICING:GET:static: | mirai.com | Local Storage to set the idhotel, currency and minimum prices for each month for the Mirai.com booking engine calendar | Session | Third Party |
| MIRAI:SERVICE:COUNTRY:list:es | mirai.com | Local Storage to set the list of countries and their language in the Mirai.com booking engine | Session | Third Party |
| MIRAI:SERVICE:EXCHANGE:GET: | mirai.com | Local Storage to set the currency exchange in the Mirai.com booking engine | Session | Third Party |
| MIRAI:SERVICE:DICTIONARY: | mirai.com | Local Storage to set the website language and necessary keys in that language for the Mirai.com booking engine | Session | Third Party |
| CLUB | mirai.com | Session storage when you log in to the Mirai.com loyalty club | Session | Third Party |
| from | mirai.com | Session storage when you accept to be a member of the loyalty club to know the origin of the membership | Session | Third Party |
| LOGIN_CLAIM_DONE | mirai.com | Session storage when you accept to be a member of the loyalty club with the associated rate | Session | Third Party |
| TawkConnectionTime | twak.com | Cookie associated with Twak.com for chat management and support | Session | Third Party |
| ft-user-id, ft-client-id | flip.to | Cookie associated with Flip.to for user identification | 5 years | Third Party |
| triptease-identity-data | triptease.com | Cookie associated with Triptease.com for user identification | Session | Third Party |
| bcookie | linkedin.com | Used to uniquely identify devices accessing LinkedIn to detect potential abuse on the platform. | 1 year | Third Party |
| THIRD-PARTY COOKIES | ||||
| NAME | ORIGIN | PURPOSE | STORAGE | TYPE |
| mirai_au | mirai.com | Cookie associated with Mirai.com booking engine tracking | 30 days | Third Party |
| ga | google.com/analytics/ | Contains a unique identifier used by Google Analytics to determine that two different accesses belong to the same user across browsing sessions. | 2 years | Third Party |
| gat*, dc_gtm<property-id> | google.com/analytics/ | Used to limit request rates. If Google Analytics is used through Google Tag Manager, this cookie will be called dc_gtm<property-id>. | Persistent | Third Party |
| _gid | google.com/analytics/ | Contains a unique identifier used by Google Analytics to determine that two different accesses belong to the same user across browsing sessions. | 1 day | Third Party |
| utm_source, utm_medium,utm_campaign, utm_content,utm_params, __utmd, __utm.gif, __utmb | google.com/analytics/ | Designed cookies to track the source of the visitor booking on the website | Persistent | Third Party |
| __utmb | google.com/analytics/ | Used to determine new sessions or visits. The cookie is created when the JavaScript library is run and there is no __utmb cookie. The cookie is updated every time data is sent to Google Analytics. | Persistent | Third Party |
| __utmt | google.com/analytics/ | Used to limit request rates | Persistent | Third Party |
| __utmz | google.com/analytics/ | Stores the traffic source or campaign that explains how the user arrived at the site. The cookie is created when the JavaScript library is run and is updated every time data is sent to Google Analytics. | Persistent | Third Party |
| __utmd | google.com/analytics/ | Cookie to store and track visitor paths through the site and classify them into groups. | 1 sec | Third Party |
| NID | google.com | This cookie contains a unique identifier used to remember your preferences and other information, such as your preferred language, the number of search results you prefer to have shown on a search results page (for example, 10 or 20), and whether you want to activate Google’s SafeSearch filter. | 6 months | Third Party |
| SEARCH_SAMESITE | google.com | This cookie is used for correct data submission to Google. | 5 months | Third Party |
| hjIncludedInSample | hotjar.com | This cookie is associated with Hotjar’s web analytics and visitor behavior services. It uniquely identifies a visitor during a single browser session and indicates that they are included in an audience sample. | Session | Third Party |
| _hjIncludedInSample, _hjAbsoluteSessionInProgress,_hjFirstSeen, hjIncludedInSessionSample*,hjSession*, hjSessionUser* | hotjar.com |
This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. |
Persistent | Third Party |
| _hs*, hubspotutk, hsPagesViewedThisSession, hsfirstvisit | hubspot.com | Cookies set by HubSpot to track visitors on hotjar.com | Persistent | Third Party |
| mp* | mixpanel.com | Cookies set by Mixpanel to run usage tracking on hotjar.com | Persistent | Third Party |
| __ssid | veinteractive.com | Cookie set by veinteractive.com for visit management and optimization of website visits. | Persistent | Third Party |
| uid | criteo.com | Sets an identifier for the session. This allows the website to obtain data on visitor behavior for statistical purposes. | Persistent | Third Party |
| ACD | affilired.com | This cookie is used to monitor and track sources and conversions. It is set when you click on an associated link, but does not track any other activity unless you purchase a product or service on the advertiser’s website. | From 15 to 90 days | Third Party |
| _uetvid | vimeo.com | Vimeo uses some cookies to check if users select certain features or preferences. | Session | Third Party |
| _gcl_au | vimeo.com | Vimeo uses some cookies to check if users select certain features or preferences. | 45 days | Third Party |
| _fbp | vimeo.com | Vimeo uses some cookies to check if users select certain features or preferences. | 45 days | Third Party |
| _abexps | vimeo.com | Vimeo uses some cookies to check if users select certain features or preferences. | 380 days | Third Party |
| __qca | vimeo.com | Vimeo uses some cookies to check if users select certain features or preferences. | 377 days | Third Party |
| sd_client_id | vimeo.com | Vimeo uses some cookies to check if users select certain features or preferences. | 2 years | Third Party |
